COVID-19 Update

 Dear Friends of City Museum: 

Thank you for loving us. We have been overwhelmed by your show of support since we extended our hours for the Spring. 

To accommodate as many guests as possible while maintaining the highest safety standards, we are making a return to reservations. Guests are now asked to select an entry time to help reduce wait times, prevent overcrowding, and avoid long lines.

Here’s how it will work: we are going to give you a few more hours a week, but ask that you make a reservation in advance and pre-purchase your GA museum  ticket online. We can’t  guarantee admission to the museum if you do not have a reservation.  Tickets will only be sold at the gate as space allows.  We will continue to follow guidelines set forth by the City of St. Louis Health Department including, as of March 23, operating at 50% of our capacity. 

We will also sell 120 Special Access tickets to the Roof to each of several timed sessions. You can only buy them after you arrive. 

 Here are the new hours: 

  • Monday-Thursday 10am-5pm.
    1 GA Session, 4 Rooftop Sessions. 
  • Friday 10am-5pm.
    1 GA Session, 4 Rooftop Sessions. 
  • Saturday 10am-8pm.
    1 GA Sessions, 6 Rooftop Sessions. 
  • Sunday 10am-5pm, 1 GA Session.
    4 Rooftop Sessions.
  • MEMORIAL DAY WEEKEND: 5/28 & 5/29 10am-9pm; 5/30 & 5/31 10am-5pm. 4 Rooftop Sessions. 

 I can hear you asking “what if I have already bought tickets or have a City Museum membership?” You still need a reservation and here’s how you get them: Members and guests who have already purchased tickets should visit CityMuseum.org/RSVP. You can reschedule your reservations so long as you do so more than 48 hours in advance of your visit. Tickets are strictly non-refundable, and will remain valid until December 31, 2021.

 I am so very grateful to you for returning to City Museum. Staff, crew, and ownership all remain committed to ensuring your fun and your safety as you visit us. 

Enjoy the Spring.  

Rick Erwin 
Director, City Museum 


IMPORTANT: Operating Hours & Admission

Advance reservations are required to guarantee entry. Walk-ups will be extremely limited. If you already have a ticket, or you're a member, visit CityMuseum.org/RSVP or email [email protected] to make a reservation. If you have not yet purchased a ticket, you will be able to select your session at point-of-sale.  


Guest Expectations: A Shared Responsibility

  • Guests ages 9 and up will be required to wear a mask, without exception. If you are not comfortable wearing a mask, or cannot wear a mask for any reason, we encourage you to plan your visit for later once the mask mandate has been lifted.

  • If you or any member of your party or family is not feeling well, please don’t visit. Plan to come when everyone is well. 

  • We have enhanced our already-stringent cleaning protocols considering the COVID-19 pandemic. Our staff will be cleaning using hospital-grade disinfectants during your visit. We apologize if you experience any delays or inconvenience as a result of these procedures. 

  • At some exhibits, you may be asked to wash your hands or apply hand sanitizer before and/or after the experience. 

  • We recommend guests bring as little as possible with them into the building. 

  • Guests will not be allowed to leave the building and return during their visit. 
     


COVID-19 Notice (Please read before purchasing tickets.)

For the safety of all our guest and team members, we have increased all health and safety measures at City Museum.  You must follow all posted instructions and instructions given by our team members while visiting.

The CDC and local health departments advise that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.  There is an inherent risk of exposure to COVID-19 while in any public place where people are present.  By visiting City Museum, you are voluntarily assuming all risks related to exposure to COVID-19.