Proof of Age Required
City Museum is designed to be enjoyed by children of all ages.
However, visitors under the age of 16 must be accompanied by an adult 18 years of age or older.
After 5pm on Fridays and Saturdays, all visitors under the age of 18 must be accompanied by an adult.
Adults must accompany children throughout City Museum and are responsible for their conduct and well being.
When coming in groups of 6 or more, City Museum requires a 1 adult to every 6 children ratio and does not permit peer chaperones.
(Proof of age required.)
Adult is considered any guest over the age of 18 with valid ID in hand at the time of ticket purchase.(Valid ID must contain name, current photo and birth date.)
In and Outs
Guests may come and go as they please,
as long as they do not remove their wristbands.
(in and out policy does not extend to parking)
Smoking
There is absolutely no smoking,
(this includes E-Cigarettes and Vaporizers)
while inside the confines of the building, or in the gated areas such as Monstrocity and the Rooftop.
Food and Drink
Outside food and drinks are not permitted in the Museum.
Height and Age Restrictions
To ensure the safety and enjoyment of all of our patrons, we have certain areas that have height or age restrictions. Below you will find a list of our more popular attractions and the restrictions that may accompany them.
FOR ALL SLIDES, NO CHILD WILL BE ALLOWED TO RIDE ON THEIR PARENT’S LAP
First Floor / Mezzanine
1st Floor Gift Shop Slide: no restriction
Pump Room Slide: 48″ or taller
Tree House Spiral Slide: no restriction
Enchanted Caves
(Must be 16 years of age or older to enter without adult supervision)
5-Story Spiral Slide: no restriction
6-Story Double Spiral Slide: 48″ or taller
10-Story Spiral Slide: 48” or taller
3rd Floor
Monster Slide: no restriction
Tiny Train Railroad: 48” and under
Toddler Town: 6 and under only
TT Dolphin Slide: 6 and under only
TT Eel Slide: 6 and under only
TT Dino Slide: 6 and under only
TT Caterpillar slide: 6 and under only
TT Ballpit: 6 and under only
MonstroCity
(Must be 16 years of age or older to enter without adult supervision)
Thunderdome Ball Pit: 6 years of age or older or with adult supervision
Baby Bob Ball Pit: 6 years of age or younger
Aluminum Slide: no restriction
Teepee Slide: no restriction
Dragon Slide: no restriction
North Slide: no restriction
Spiral Slide: no restriction
Cabin Patio Slide: no restriction
Roof Atop the City
(Must be 16 years of age or older to enter without adult supervision)
Run Ramp Slide: no restriction
Praying Mantis Slide: no restriction
Big Eli Ferris Wheel: no restriction (with adult’s permission)
Swing-A-Round: 48” and under
Photography Policy
Personal Use
Visitors to City Museum are permitted to take photographs and shoot videos for personal use, except in specific exhibits where photography is not permitted or when City Museum personnel deem photography disruptive. Photographs, film, or videotape may not be taken of individuals without their express permission or, in the case of minors, without the express written permission of parents or legal guardians.
Personal photographs and videos are not to be used for commercial purposes.
Photographs, film or videotapes taken without permission may be confiscated and destroyed by personnel of City Museum.
While on City Museum grounds, visitors may be photographed by City Museum photographers, and these images may be used for the purpose of promoting City Museum.
Commercial Use
Professional photographers must arrange prior approval for all editorial and commercial photography, filming, or videotaping at City Museum. Commercial photographs must clearly attribute City Museum as the location. City Museum reserves the right to determine whether the content of photography, filming, or videotaping is objectionable and prohibited.
Wedding Photography
City Museum is a popular place for wedding parties to pose for pictures. We give first preference to our guests who have rented reception space within CM. On a space-available basis AND with prior reservations through the Group Sales office, CM may also allow a limited number of admission-paying parties to pose for pictures in certain spaces. Although we are delighted to be a part of the celebration, we will not allow parties to bring food or beverages into CM.
City Museum reserves the right to refuse admittance for photography and/or to change its Photo Policy without advance notice.