Visiting the Museum

We have reopened to the public with one 10AM-5PM limited capacity session, Wednesday through Sundays. Ever wondered what it would be like to explore the museum without the crowd? This is your chance!

Guests will be required to select a specific date when purchasing tickets. All walk-ups will also be accommodated, though advance reservations are strongly encouraged. Members with a valid membership will always be accomodated. If you're a member and you'd like to make a reservation, you can do so here. 

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For more information about our new policies, please read this letter from our Director, Rick Erwin.

Giant Dragon Fish Sculpture that Reads We're Ready For You" "Make your reservation today!"

Single Session Admission Wednesday through Sunday

$16.00 (plus tax) ages 3 years and up (children age 2 and under admitted free)
Please view our COVID-19 update and guest expectations before purchasing tickets.

For unlimited visits and rooftop access all year long, try out our NEW MEMBERSHIPS available at $35-$50 per person. 

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  • Buy now online and save time!
  • Price: $35.00-50.00 (plus tax per person)
  • Members can attend as often as they like, so long as they have made a reservation
  • Reservations open June 11!

NEW 2020 Membership Benefits

  • Unlimited visits to City Museum good through 12/31/2020
  • Includes Rooftop admission (when open)
  • Pays for itself in less than 2 visits
  • Invitations to member-only events
  • Discounts on special events and programs
  • Designated Member Relations Coordinator to help you plan your visits

Buy Memberships Now →


  • City Museum is designed to be enjoyed by children of all ages. However, visitors under the age of 16 must be accompanied by an adult 18 years of age or older. (Proof of age required.)
  • After 5PM on Fridays and Saturdays (when open), all visitors under the age of 18 must be accompanied by an adult.  (Proof of age required.)
  • Adults must accompany children throughout the City Museum and are responsible for their conduct and well being.
  • When coming in groups of 6 or more, City Museum requires a 1 adult to every 8 children ratio and does not permit peer chaperones.
  • Adult is considered any guest over the age of 18 with valid ID in hand at the time of ticket purchase.
    (Valid ID must contain name, current photo, and birth date.)
  • Outside food and drinks are not permitted in the Museum.

Guest Expectations: A Shared Responsibility

  • If you or any member of your party or family is not feeling well, please don’t visit. Plan to come when everyone is well. 

  • We have enhanced our already-stringent cleaning protocols considering the COVID-19 pandemic. Our staff will be cleaning using hospital-grade disinfectants during your visit. We apologize if you experience any delays or inconvenience as a result of these procedures. 

  • At some exhibits, you may be asked to wash your hands or apply hand sanitizer before and/or after the experience. 

  • We recommend guests bring as little as possible with them into the building. 

  • Guests ages 9 and up will be required to wear a mask. 

  • Guests will not be allowed to leave the building and return during a session. 

Staff Requirements 

  • Employees will participate in a health screening prior to each shift, including a temperature reading, before they enter the employee garage. 

  • Employees will be required to wear masks, and each employee will receive two masks which they will be responsible for washing after each shift. 

  • Employees will be required to wash hands and use 70% alcohol-based hand sanitizer throughout each shift, at least once per hour. 

  • Social distancing is required of staff at all times. 


COVID-19 Notice (Please read before purchasing tickets.)

For the safety of all our guest and team members, we have increased all health and safety measures at City Museum.  You must follow all posted instructions and instructions given by our team members while visiting.

The CDC and local health departments advise that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.  There is an inherent risk of exposure to COVID-19 while in any public place where people are present.  By visiting City Museum, you are voluntarily assuming all risks related to exposure to COVID-19.